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Our Service Promise


Patient and family-centered care

We promise to provide the care and services required to serve your end of life needs and exceed those expectations whether in your own home, long term care facility or personal care home.

Excellence in pain and symptom management

We promise to provide outstanding pain and symptom management for all our patients with serious and terminal illnesses.

Inclusion and access to end of life care

We promise to promote inclusiveness in our community by ensuring that all people-regardless of race, ethnicity, religion, gender, disability, sexual orientation, age, disease or ability to pay-will have access to our quality program and services.

Organizational excellence

We promise to build a culture of quality and accountability within our organization that values collaboration and communication and ensures ethical business practices.

Performance Improvement

We promise to foster quality assurance and performance improvement in all areas of our care and services.

Education of staff and community

We promise to expand our current knowledge of hospice care with ongoing education through collaboration with our regional, state, national and international hospice organizations.

-Adapted with permission from NHPCO Quality Partners